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Built for teams with complex manuals
Find the exact answer in your manuals in seconds—not hours.
Docly combines manuals with real-world team knowledge so you get the right answer—not just the documented one.
Not just AI. Real-world knowledge built in.
Answers you can check
Every answer shows where it came from
Private by design
Each team's workspace stays its own
Built for real teams
Answers reflect the manual and the team
Problem
The manual explains the official process. Teams still run on practical knowledge.
The file exists, but the useful answer still lives with the person who knows which exception matters, which shortcut is safe, or how the team really handles a recurring issue.
Solution
Keep the written process and the lived process in one place, and ask both at once.
1. Upload
Manuals, SOPs, policies, and guides.
2. Add notes
Write down the things only your team knows.
3. Ask
Answers that label which source they came from.
Product preview
See how the answer gets grounded
Both sources, labeled
Which breaker should I shut off before replacing this kitchen outlet?
Answer
Turn off the kitchen small-appliance circuit, then verify the outlet is dead before touching the conductors. Docly is combining the panel schedule with the team's note about older homes being mislabeled.
Manual evidence
· Panel schedule · page 14
Highlighted section
Kitchen receptacles are supplied by the small-appliance branch circuit.
Verify de-energized state at the receptacle before beginning service.
Workspace note
· Real-world guidance
Old home exception
In older homes, panel labels can be unreliable. Our team confirms with a tester instead of assuming the kitchen outlet matches the handwritten breaker note.
And if there's nothing to back an answer up, Docly says so — it never guesses.
Why team notes matter
Docly is not just AI and not just document chat.
Knowledge notes give your team a simple way to write down conventions, recurring exceptions, and practical rules that never make it into formal documents — without hiding where any answer came from.
Document evidence
Formal, cited, and anchored to the source material your team uploads.
Workspace note
Practical team guidance shown as its own kind of support, not hidden inside the documents.
What that means in practice
Answers show their sources
Your team can tell whether the answer came from the manual, the team's note, or both.
Admins keep control
Workspaces manage their own documents, notes, members, and AI context independently.
The product stays credible
If the workspace does not have enough to answer with, Docly says so instead of making something up.
Knowledge notes explainer
Knowledge notes capture the practical guidance that never makes it into the manual.
Experienced team members know the recurring exceptions, safe shortcuts, and real operating rules that formal documents often miss. Workspace knowledge notes give your team a simple way to preserve that guidance for everyone.
Example
“When this issue happens during service, our team clears the scene first before trying anything else.”
That kind of guidance is durable, team-specific, and useful, but it usually lives in people rather than in source files.
How they differ
Documents
Manuals, SOPs, policies, and guides uploaded into the workspace as formal source material.
Knowledge notes
Notes your team maintains to capture real-world guidance, recurring exceptions, and context not written into the docs.
How answers get better
1
Docly finds what your documents say about the question.
2
It also checks the notes your team has written down.
3
The answer labels both kinds of support, so nothing is hidden.
Why this matters
Your team does not just get “what the file says.” They get the best answer the workspace actually has.
Pricing
Simple plans that grow with your team.
Start free, then upgrade when your team needs more documents and more questions.
Pro
$49
per month
For teams that run on their docs, with 1,000 questions per month.
Power
$129
per month
The highest capacity, with 5,000 questions per month.
Annual billing is also available on paid plans. Compare all plans